Tammy Tengs

10 reasons land sellers sometimes have so little knowledge about what they’re selling

October 8, 2017 by Tammy Tengs

Land owners have a legal duty to disclose to buyers all material facts about the land they’re selling. This duty, however, is limited to information the seller is actually aware of. Buyers are sometimes dismayed when they learn that sellers have so little knowledge about their own land.

Here is a typical scenario: A buyer asks me a question like “where are the exact corners?” or “will this property perc for septic?” When I say that I don’t have that information, the buyer says “well, could you ask the seller?”

The thing is, the seller has no idea either.

“How could that be?” the suspicious buyer wonders. “Surely the seller knows everything there is to know about their own land, right?”

Um, no.

The vast majority of sellers are ethical and helpful and will provide the information if they have it. However, there are many reasons why some sellers know little about the land they’re selling. Here are the top ten reasons:

Bought it at a tax sale

Seller Larry is an investor. He buys land at county tax sales at low prices. Then, he “flips” the land a couple of years later at a profit. For parcels under $50,000, Larry does not go to see the land in person. To decide what to buy, he relies on studying satellite maps and other online information sources. As a consequence, when it comes time to sell the land, Larry does not have detailed knowledge about the land he’s selling.

Just the lenders

Seller Seymour did not invest his retirement money in the stock market. Instead, he became a hard money lender because the rates of return were higher. A few years ago, buyer Jane wanted to buy some land and Seymour loaned Jane the money. At that time, Seymour had the land appraised. Unfortunately, after buying the land, Jane lost her job and did not pay Seymour. Seymour foreclosed on Jane and took the land back. Now he wants to sell it and the old appraisal report is the only information Seymour has about the land. Seymour will be happy to disclose the appraisal to new buyers, but that’s all the information he has.

Purchased it for someone else

Sellers Wang and Chen purchased a lot for their daughter Lilly to build a home in California. Wang and Chen live in New York. Although they are the owners, they have not seen the land. A year later, Lilly’s company transferred her to an office in a different state. Lilly moved away from California and so decided not to build. The family now wants to sell the land. It is Wang and Chen, not Lilly, who must list the land for sale with a Realtor and complete the official disclosure forms. This is because they are the legal owners. Sellers Wang and Chen know almost nothing about the land and their disclosures reflect their lack of knowledge.

Live far away

Sellers Brad and Leslie live in the Rocky Mountains of Colorado. They purchased land on the Oregon Coast 10 years ago with the intent of someday building a retirement home there. However, they have now decided to stay in Colorado near their children. Brad and Leslie live hundreds of miles from the land. They bought it on a whim based on the amazing ocean view and have little information about the land beyond happy memories of salt air and seagulls.

The person with detailed knowledge about the land is deceased

Seller Myrtle owns land near Crescent Lake in Oregon. Her husband Fred used to love to take the RV over to Central Oregon to go fishing with his friends. The guys would camp on the land and Fred would dream about someday building a cabin there. Fred was a fastidious person and knew every single detail about the land. Myrtle, on the other hand, preferred the comforts of city life and did not get into detailed discussions about the land with Fred. Fred is now deceased and Myrtle is trying to sell it.

Have not seen the land in decades

Seller Cecil, age 85, purchased 160 acres of desert land 50 years ago. Cecil went to see the land prior to purchasing it. In addition, while on vacation 10 years later, Cecil took a detour to go “visit” his land. At that time, access was via a dirt road and the nearest electric pole was 1 mile away near a small development of new homes. Decades have now passed and he has not seen the land for 40 years. Cecil has no knowledge of whether or not additional development (paved streets, water, electricity, sewer) might have reached his land or not.

Didn’t do their research when they bought it

Seller Omar received a large inheritance 5 years ago. He bought 12 lake-front lots at the time. He chose the parcels based on how pretty the lake looked in the Realtor’s online photos. Omar relied on what the Realtor told him and did not do any independent due diligence on the parcels prior to purchase. Consequently, now that Omar is a seller he is is unable to provide much information to potential buyers.

In the hospital

Seller Thelma hired a listing agent to sell her land. A few months later, when the agent located a buyer, he called Thelma’s home to tell her about the offer only to learn from her family that Thelma was in the hospital. Thelma is scheduled for surgery next week. She is anxious to sell her land so that she can pay her medical and after-care bills. Thelma is of sound mind so, with the assistance of a mobile notary, she is able to sign the offer and escrow documents to sell her land. However, since she is in the hospital, she is not exactly in the position to be looking through her files at home for additional documents.

Never had plans to build

Seller Juan purchased 10 rural acres from a friend for about 50% of its true value. Juan already owns his dream home so he has no plans to build on this land. He bought it strictly as a long-term investment and to help out his friend, who needed fast money. Because Juan never planned to build, and because he bought it at such a bargain price, he did no research on building and has no knowledge about things such as utilities or even whether there is legal access.

No legal duty to research

Seller Tamar owns a view lot in Malibu. Tamar is an orchestral musician and does not have a background in construction. Tamar is represented by a Realtor. Buyer Manuel is considering purchasing Tamar’s lot to build a fabulous architectural house for his family. Manuel has never built a home before. He does not have a contractor or architect yet. Manuel has many questions about whether or not the lot is buildable. He asks Tamar’s Realtor for information about the degree of slope, whether a flat pad can be graded, the minimum square footage for a house, the cost of a water meter, etc. Seller Tamar and her Realtor reply that they do not know the answers to these questions. The Realtor explains to Manuel that the owner is selling dirt and has no duty to research matters related to building. The Realtor helpfully advises buyer Manuel to seek the assistance of a contractor, architect, engineer, or other building professionals to assist him.

What’s a Buyer to Do?

Land buyers should do their own independent due diligence. Here is a partial list of things that land buyers will want to research: Zoning, building restrictions, electricity, water/well, sewer/septic, and legal access.

Buyers sometimes wonder whether the Realtor will get answers to all their questions. Realtors do sometimes have considerable knowledge about the land they’re representing. In fact, Realtors often know more about the land than the sellers do. On the other hand, it is also common for the Realtor to have little information. The Realtor’s ability to provide answers, varies depending on the parcel. So just ask. If the Realtor has answers, the Realtor will be pleased to provide them to you. If the Realtor does not have the information, they can usually be very helpful in advising the buyer where the buyer can go to get answers.

Note however that while the Realtor will happily disclose what they already know about the land, it is not the agent’s role to perform new research, especially on matters related to building.

Further, experienced Realtors have learned that the best way to prevent misunderstandings and lawsuits is for the buyer to get as much information as possible from an official source instead of relying on the Realtor or seller. A wise Realtor will advise a land buyer to roll up their sleeves and get answers “straight from the horse’s mouth”. This means that the buyer, not the Realtor, should phone the utility company to get information on utilities or drive down to the Planning or Building Department to discuss building restrictions.

A great side benefit to a buyer doing their own due diligence, is that they may learn things about the land that they did not even know they had questions about. For example, a buyer who calls the water company to ask about the cost of a water meter, may learn there is no sewer. Or, a buyer who sits down with a City Planner to discuss building setbacks may discover, in the course of conversation, that the mother-in-law unit they were planning is not allowed by the municipality.

As a buyer, you may feel that you don’t have time to do your own independent due diligence. Or maybe you feel it’s not that fun and you just don’t want to do it. I understand completely. However, in that case it is in your best interest to buy a house or condo, not land.

Conclusion

For the reasons described above, it is common for sellers to have little knowledge about the land they’re selling. The careful buyer will seek answers from official sources such as the City, County or utility companies.

Reading the “days on market” tea leaves

June 26, 2017 by Tammy Tengs

“How many days has that parcel been on the market?” Buyers call and ask me this question all the time. They assume that the longer a parcel has been on the market, the more motivated the owner is to sell. When the “Days on Market” (DOM) are high, buyers think that they can offer a price that is much lower than the listing price and the seller will gladly accept it.

However, as an agent, I know the opposite is often true. A seller whose land has been on the market for 300 days may have turned down offers received at 30 DOM, 100 DOM, and 200 DOM. Land owners like this have demonstrated a low motivation to sell not a high motivation to sell. Sellers with high DOM are often waiting patiently for a buyer to come along who will pay them their target price.

It is my experience that when buyers try to read DOM, it’s like reading tea leaves.

That is, it’s an ancient superstition passed down through the ages. And it’s not all that helpful in figuring out what price a seller will accept for their land.

To separate myth from the reality, I decided to look at actual data. I compared the price difference (the percent difference between the listing price and the selling price) with DOM. If the buyers who call me are correct, the percent “discount” the seller gives the buyer off the listing price should be higher for high DOM and lower for low DOM. Let’s just see if that’s true or not.

Research

I obtained data from the California Regional Multiple Listing Service (CRMLS). This Multiple Listing Service (MLS) system covers much of California. I searched the MLS for the 2000 most recent land sales. For these 2000 sales, I extracted the listing price, selling price, and days on market.

I eliminated four wonky data points. For example, in one case the list price was $17,500 and the broker indicated that it sold for $175,000. While it is not unheard of for land to sell over the asking price, these digits were so similar I assumed that there was a typo and the listing agent just added in an extra 0 when entering the selling price. After eliminating these four weird cases, I ended up with a total of n=1996 land sales.

I calculated: Percent Price Difference = (Listing Price – Selling Price)/Listing Price

In Excel, I performed a statistical linear regression to find y=mx+b, the equation for the line that best fits the data. In this case, Percent Price Difference was y and DOM was x. M is the slope of the line and b is the y-intercept.

The parameter m is of particular interest. The m, produced as a result from the statistical regression, tells us how much Percent Price Difference changes with each additional DOM. If m is a large negative number then the buyers who think DOM is important are right. If m is zero then buyers are wrong.

Results

The following scatterplot shows Percent Price Difference and DOM for all land sales:

Two things jump out at me in this figure. The first is that there were a fair number of parcels (n=144) that sold for over the asking price. Second, 38 parcels were on the market for 3 years or more before selling:

Due to the clustering of points at the left, the scatterplots above, showing all data, are hard to read. So below is a revised figure. The scatterplot below shows a subset of the data for the first 365 days on market and for prices ranging from a reduction of 75% to an increase of 25%:

How do you read this figure? As one example, consider point A. This point reflects a land sale that occurred after 100 days on market. The selling price was approximately 39% less than the listing price. The land sale at Point B also occurred at approximately 100 days on market but this selling price was 0% from the listing price. That is, the seller at Point B sold their parcel for full price.

Points C, D and E occurred at approximately 200 days on market. Point C reflects a parcel of land that sold for approximately 25% less than the listing price. Point D is a sale that also occurred at 200 days on market but this parcel sold at 50% less than the asking price. Finally, point E occurred at the same 200 days on market but it sold at 18% over the asking price.

After performing the statistical linear regression on all data, the resulting equation for the line that best fits the data was:

y = mx + b

Percent Price Difference = m (DOM) + b

Percent Price Difference = -0.0000546341974725283 (DOM) + -0.103314904970139

What does this equation mean? It means that the day a parcel goes on the market (0 DOM), the average seller will accept 10.33% less than the listing price. Further, for every additional day a parcel stays on the market (DOM), that discount changes by -0.00005.

Note that -0.00005 is close to zero. That means that the slope of the best fitting line will be close to zero which would make the line virtually horizontal. The best fitting line is shown in pink in the above figure.

In other words:

At 1 DOM, the average seller may accept a 10.3% reduction in price. (This was calculated as -0.0000546341974725283 (1) + -0.103314904970139)
At 30 DOM, the average seller may accept a 10.5% reduction in price. (This was calculated as -0.0000546341974725283 (30) + -0.103314904970139)
At 90 DOM, the average seller may accept a 10.8% reduction in price. (This was calculated as -0.0000546341974725283 (90) + -0.103314904970139)
At 180 DOM, the average seller may accept a 11.3% reduction in price. (This was calculated as -0.0000546341974725283 (180) + -0.103314904970139)
At 365 DOM, the average seller may accept a 12.3% reduction in price. (This was calculated as -0.0000546341974725283 (365) + -0.103314904970139)

Discussion

Are you a buyer interested in knowing the lowest price a seller will take on a parcel of land? What is their bottom line – that’s what you really want to know, right?

This research shows that the amount of time a parcel has been on the market is a poor indicator of seller flexibility on price. There is almost no relationship between the price a seller will accept and how long their parcel has been on the market.

For example, a parcel listed at $100,000 that’s been on the market 30 days might sell for 5%, 25% or 50% less than the asking price. Or it might even sell for more than the asking price.

On average, a parcel that is sold the day it comes on the market listed at $100,000 will go for 10.33% less than the $100,000 asking price or $89,668. In comparison, a parcel that’s been on the market 180 days might sell for an average of 11.3% less or $88,685. The difference between $89,668 and $88,685 is only $983.

Fortunately, for buyers, there are better ways to figure out how flexible a seller may be on price:

Pick up the phone and call the listing agent and ask. (As a listing agent and fiduciary to the seller, I personally won’t reveal to a buyer how flexible a seller is on price, unless the seller has sent me strong signals that they want me to share their flexibility. However, other listing agents might reveal this information. Try it.)
Ask the listing agent if the seller has received offers that they turned down. What prices were offered but declined? For example, if a parcel is listed at $100,000 and the seller has turned down offers of $80,000 and $85,000, that’s a pretty good indication that the seller will not accept your offer of $82,000. (Again, as a listing agent I may or may not give a buyer this information, depending on whether I think it’s in the seller’s best interest. But other listing agents might. It doesn’t hurt to ask.)
If the parcel recently fell out of escrow, ask the listing agent what price it was in escrow at. While the seller’s motivation to sell may have increased or decreased since they accepted their last offer, the answer will at least tell you what price the seller was willing to accept historically. (As a listing agent, the only time I might reveal this is if the seller was previously in escrow at full price. This is because I want to convey to the new buyer that the previous buyer clearly thought the property was worth full price and, in any case, the seller is unlikely to accept less.)
Float a verbal offer. For example, ask the listing agent to check with the seller on whether they will accept $90,000 on that parcel listed at $100,000. (Personally, I often decline to do this and insist that buyers submit a written signed offer. Listing agents are required by law to present all offers. However, a verbal conversation is not an offer. A true offer is written and signed by the buyer and contains lots of other details such as how the buyer plans to pay for the land, who pays the closing costs, and the closing date. Nevertheless, there are situations where I will present a verbal offer to the seller and other agents may too.)
Submit a written signed offer. Ask your agent or the listing agent to prepare an actual offer on proper forms with all the other details in addition to price. Sign it. Then the listing agent will present it to the seller. A seller who receives a written signed offer is likely to respond, via the listing agent, and tell you whether or not they will accept your price. The seller may counteroffer. Then you’ll have your answer!

Conclusion

This research shows that it is a fallacy that the longer a parcel of land is on the market the more likely a seller will accept a significantly lower price. This is because high Days on Market does not always lead to extreme motivation to sell as buyers assume. High Days on Market could be an indicator of the reverse, low motivation to sell.

Attempting to read the meaning of Days on Market is like reading tea leaves.

Cost-effective improvements you can make to sell your land faster and for more money

May 28, 2017 by Tammy Tengs

Sellers sometimes ask me what they can do to improve their land for sale? Land owners want suggestions that will yield a positive return on their investment. They want to spend $1 on an improvement and get back $2 on the price, that kind of thing. And they definitely want to avoid the hassle of spending $1 to get a return of $1. No point in that.

Based on 13+ years of experience in land sales, and no hard data whatsoever, I have noticed that some improvements really affect the price my clients get for their land. Other improvements, not so much. So here are my top suggestions on things that you can do to improve your land that might offer a positive return on investment:

Mark the Corners

Buyers just love-love-love to know exactly-exactly-exactly where the corners are. Aerial maps are useful, definitely. But there’s nothing like actual corner markers in the dirt to give buyers a sense of security that they know what they’re buying. However, don’t mark the corners yourself as that may open you up to more liability if they’re off. Hire a surveyor to do it.

Money saving tip: Don’t spend money on a new fence just so buyers will know where the boundaries are. If there’s no fence already it will generally not be cost-effective for you to install one now just to sell your land. Fences are too expensive and you may not get your money back on it. Plus, there are some buyers who will actually consider your fence a negative. They may not like the look of it and think it’s an eyesore. Just arrange for a surveyor to mark the corners in some highly visible way. Corner markers go a long way toward improving the value of your land and the ease of selling it.

Record an Easement

Many land parcels do not have legal access for ingress and egress. They’re not on a road. They are surrounded by privately owned parcels and there is no easement across the neighbor’s land. That is, they are “landlocked”. That dirt path you’ve been taking across your neighbor’s land to reach your parcel will not be enough for the title company to insure for access. When buyers see the title report, they may get scared and run away. So, take care of the situation before you put your parcel on the market. Talk to the neighbor, hire a surveyor, and arrange to record an access easement with the county.

Money saving tip: There is usually no need to bulldoze a road. My suggestion is to create legal access, not necessarily physical access. It’s a paperwork-thing not a dirt-moving-thing. With legally recorded access, the title company will probably insure for “marketable access”. That’s the main thing you need to get more money for your land.

Drill a Well

City folk, who are used to water districts providing the water that comes through their faucets, have a hard time wrapping their brain around the idea of buying a parcel of land with no district water. They imagine nightmare scenarios of buying the land and attempting to drill a well only to find no water. Further, they are unsure about the cost of drilling a well. So, take all of this uncertainty and fear out of the equation and drill the well for them. Provide a well report showing the flow in gallons per minute etc. (This suggestion to drill a well obviously applies to land in rural areas where there is no district water in the street.)

Money saving tip: I am not necessarily suggesting that you install expensive equipment on your new well. There is no need for that yet because you are selling the land, not building a house, and there’s no need to pump water anywhere. Plus, above-ground well equipment may be stolen. To get more money for your land what you need is a hole in the ground with well casing (i.e., a capped well) and a written well report.

Order a Perc Test for Septic

In areas where no sewer is available, a septic system will be needed. Buyers will wonder if the land has had a percolation test for septic and whether that test was favorable. Without a perc test, buyers will imagine scary scenarios where they buy the land and then find later that the parcel does not “perc” for septic. How will they ever build a house with no toilet, they wonder? How will they resell the land? Savvy sellers can take buyer’s uncertainty away and pay for a perc test in advance. Provide a perc test report. Then, charge more for the land.

Money saving tip: Bear in mind that any reports you have on the land, such as a perc test report, must be disclosed to buyers when selling your land. Regardless of whether the perc test is successful or unsuccessful, you must disclose. If the perc test reveals that an unusual expensive engineered septic system will be needed, sellers must disclose this too. Land owners should keep disclosure requirements in mind when considering whether or not to even order a perc test to begin with. You do not want to create a situation where you pay for the perc, get bad news in the perc, fail to disclose, the buyer purchases the land, and then the neighbor toddles over and tells the buyer about the failed perc test. Because then you will have a lawsuit on your lands. That will cost you lots of money in attorney fees. So, my two money-saving tips for sellers are: 1) Pay for a perc test prior to selling your land only if you are fairly certain the result will be positive, and 2) always disclose material facts to buyers regardless of whether they hurt you or help you.

Create a Clearing and Walking Path

Buyers like to walk the land. Naturally, they want to see what they’re buying. If your land is completely wooded, or if it has impenetrable brush, carve out a walking path. Cut back the vegetation to create unobstructed lanes in the vegetation so that buyers can reach parcel corners, which they will surely want to verify. Clear a larger location where a house might go. If there is a view, clear enough vegetation out of the way so that buyers can appreciate the panorama.

Money saving tip: Don’t clear the entire parcel leaving large areas of bare naked dirt. Many buyers like natural vegetation. While you might view that sage brush or yellow flowering gorse as just a nuisance, just in the way of walking and building, buyers might appreciate its natural beauty and view it as “god’s creation”. Buyers may want to decide which areas get cleared and which areas don’t and it will take years for natural vegetation to grow back. Also, when it comes to trees, be aware that there may be rules about tree removal in your area. So, don’t go crazy with your clearing. Just make sure buyers can walk the land, see one area large enough to build, and enjoy a view of distant scenery that is unobstructed.

Grade a Pad

If your land has a fairly steep slope, you may find that buyers lack insight into how they will build a house on an incline. The wonder if a flat area can be graded that is large enough for a house. They will want to walk on the parcel but they can’t because it is too sloped. So, reduce their uncertainty and grade a flat pad. Or tiers. Also create some kind of access to the flat area, like steps.

Money saving tip: Grading requires a permit. Without a permit you could be fined, so look into that first.

Haul Away Debris

Remove any debris that creates an eyesore. Examples include anything manmade such as old tires, a shopping cart, an old broken-down car, etc. Your land will photograph better. Plus. you will avoid the situation where buyers try to negotiate down the price in anticipation of having to deal with the debris themselves after closing escrow.

Money saving tip: Consider that there may be “good” debris and “bad” debris. What I mean is there are certain situations in which some kinds of debris are actually helpful in selling your land. For example, one time I was selling a parcel buried deep in a forested area. The seller had wisely cleared some open areas creating paths and meadows in the forest but he left a big pile of twigs and branches. He asked whether he should remove it? I advised him that the pile was actually helpful because it served to “mark the spot” where the land was located making it easier for buyers to find the parcel amidst all the trees. As another example, I was selling a parcel with an old fallen down rickety shack. This was actually helpful debris because it served to reinforce the idea in buyer’s minds that the land is buildable. After all, there was once a house there so it’s easy to imagine a house there again. As a final example, skilled photographers can use fallen logs and branches to add visual interest in the foreground when photographing an otherwise bland parcel of land. So, to summarize, save money by hauling away only “bad” debris. Discuss with your Realtor before investing the money.

Remove Negative Barriers to Entry

Take down those no trespassing signs. Remove the lock on the gate. Leave the gate open. Roll out the red carpet for buyers while your land is on the market. You want them to feel like they are invited and valued guests when they arrive at your land. Buyers should feel free to walk the land, unaccompanied by an agent, without worrying that they are not supposed to be there.

So, to Summarize

Land buyers love certainty and hate uncertainty. Anything you can do to reduce their uncertainty about the features of your land will likely yield a positive return on investment. That’s why things such as flagging corners and obtaining a perc test for septic are so helpful.

But don’t go hog-wild improving your land for sale. Invest only in those things that you expect to yield a positive return. Consider also that there are situations in which the best investment may be no investment. In some situations, selling land “as is” for whatever price it can fetch is the best option.

Your Realtor will be able to guide you on whether or not an improvement that you are contemplating will yield a substantially higher selling price and/or make the land much easier to sell.

How to write good driving directions

March 12, 2017 by Tammy Tengs

Finding land for sale is not like finding a house. Houses have addresses posted right on them. You can Google the address, get in your car, and easily drive to a house. Locating land is more difficult. Typically, vacant land parcels will not have an address.

Realtors who want to be successful at selling land must provide two things to help buyers: 1) Clear directions, and 2) Good maps. This blog post is about the first of those two critical items. I explain how to compose good driving directions.

The Audience for Driving Directions Has Changed

I know you’re wondering, why are buyers going on their own to see land for sale anyway? Isn’t it the Realtor’s job to take the buyers there and “show” them the land? Is the Realtor being a lazy-ass? I know that’s what you’re thinking. I’m a mind reader.

We’ll here’s the scoop on that…a little bit of history…

Back in the day, Realtors hoarded listing information in thick Multiple Listing Service (MLS) books. The only way for a buyer to get directions to a property for sale was to call the listing agent and make an appointment to see it. And that’s just the way Realtors liked it because it made the phone ring.

As the MLS moved from books to the Internet, Realtors started entering their directions into online databases. Still, only Realtors had access to the MLS at that time so the audience for directions was other Realtors. Listing agents got in the habit of writing driving directions in a kind of short hand, using phrases and abbreviations familiar to all local Realtors who lived in in the area and were “in the know”.

Today in 2017, Realtors are no longer the gate-keepers of the land listing information. It’s all over the Internet: Zillow, Trulia, Realtor.com, everywhere. Further, with land, unlike houses, there’s no door to unlock. Land buyers have realized that they don’t need, or even want, a Realtor along just to take an initial look at land. Buyers jump in their car, unaccompanied by an agent, and go for a Sunday drive to look at land for sale.

A lot of buyers do not even call the listing agent so the agent has no opportunity to show them the land even if they wanted to. The buyer just heads on out to the land.

Wise listing agents will adapt to the times and understand that the audience for driving directions has shifted from other Realtors to the potential buyer.

The buyer might be coming from 100 miles away or she might be in town from Shanghai on a business trip. Thus, buyers may be unfamiliar with the area. So those brief one line directions that used to be fine for an audience of local Realtors will not work anymore.

It’s time for Realtors to stop writing those confusing directions that only the agent who’s lived in the City for 30 years might understand and start writing thorough directions so that any intelligent buyer who can read can visit the land on their own if that’s what they choose to do.

The Basics: How To Write Good Directions to Land

Good directions begin at the beginning. Remember, Agents, most buyers will not be coming from your home or office. Start by asking yourself, who is the likely buyer for this land? What is the location those buyers will be coming from? For example, when selling desert land in Palmdale California, perhaps most buyers will be coming from the Los Angeles city area. When selling rural land in Hood River Oregon, perhaps most buyers will be coming from the Portland Oregon area.

Next identify the major artery that buyers are likely to travel on. If you anticipate that buyers may be coming from some distance away, this artery may be an interstate or highway. If you think buyers will be more local, this could be a major thoroughfare or street. The first word in your directions should be the word “From”:

“From Hwy 1…”

“From Interstate 5…”

“From Martin Luther King Blvd…”

The next thing in your directions will be an exit or a turn. However, even though you have given some thought to where buyers may be coming from, recognize that you’re uncertain about that. So, this means you are uncertain which direction the buyer will be travelling on the initial major artery, and therefore also uncertain whether they will be turning left or right off that artery. For example, the buyer may be approaching from either the north or the south on I-5. So, when they exit I-5, it’s not clear whether they should turn “left” or “right”. However, it is clear whether they should turn “east” or “west”. So, on this first turn off the major artery use the directions east/west/north/south:

“take exit 999 and turn west on…”

“take exit 999 and turn east on…”

“turn north on…”

“turn south on…”

After that first turn off the major artery, all subsequent directions should be “left” or “right” rather than north/south/east/west. This is because most people lack an internal compass and so understand left and right better. Plus, from this point on it will be clear what direction they are approaching from.

“Turn right on….”

“Turn left on…”

After giving a series of left and right directions, your directions will eventually put the buyer at the street the parcel is on. Now be sure to mention which side of the street the parcel is on:

“The parcel is on the left side of Elm Street.”

“After Maple curves to the right, the parcel will be on the right.”

Take Advantage of the Addresses of Nearby Homes

The land you’re selling probably does not have an address. Even if it does, that address probably does not appear posted on the dirt. Thankfully, the land is near some houses that do have posted addresses. Take advantage of them!

When writing directions, indicate that the land you’re selling is “after, and adjacent to, 1234 Main Street”. Or “across the street from 2345 Main Street”. Or “behind, and adjacent to, 3456 Main Street”. Or “between 4560 Main Street and 4580 Main Street”. Or “as you face the house at 5678 Main Street, the northern border of the land will be 1000 feet to the left.”

Here are some real examples:

“From I-84, take exit 5 toward OR-213/82nd Ave. Turn right on NE Multnomah St. Turn right on NE 82nd Ave. Turn right on NE Fremont St. Turn slight left on NE 91st Ave. Turn right on NE Rocky Butte Rd. The parcel is near the top of the hill on the left. It is after, and adjacent to, the house at 3145 NE Rocky Butte Rd. Take the maps.”

“From Hwy 210 take exit 78. Take Del Rosa Ave N north. Continue onto Quail Canyon Rd. Parcel is on the right. It is before, and adjacent to, the house at 1394 Quail Canyon Rd. You will see the yellow gate across the driveway. Park next to the yellow gate at the bottom of the paved driveway near the street and walk a few yards up to the land. Take the aerial map.”

“From Hwy 49 turn left on Sutter Ione Rd. Turn right on Spanish St. Turn right on Badger St. Turn right on Allen Ranch Rd. The parcel is on the left. It is after, and adjacent to, 110 and across the street from 141 Allen Ranch Rd. Take the aerial map.”

Refer to Landmarks

Use landmarks to orient buyers. Anything unusual that sticks out can be a landmark. These include houses, barns, commercial business signs, intersections, colored flags, fences, and even a pile of rocks! Landmarks give your buyers confidence that they are on the right track. You want them to think to themselves “Hey, there’s that red barn mentioned in the directions, I must be in the right place!” or “Yeah, there’s that tall white PVC pole marking the SW corner that was described in the directions, now I can really tell where the land lies from here!”

When giving directions, you might say “Turn left on Conifer Street at the red barn.” Or after passing the geodesic home on the right, go 3 more blocks and turn left on Mission Rd.

On the land itself, you might say things like “There is a white rail fence along the west border.” Or, “the row of mail boxes is near the northeast corner.” Or “the river marks the north boundary.” You get the idea.

Here are some actual examples:

“From Hwy 49 west of Loyalton, turn left on Sage Rd. Continue driving on Sage Rd past the first intersection. At the second intersection, at the dome home, turn right on right on Moss Dr. Before the big log home, turn right on Woods Ln. Parcel is at the end of Woods Ln at the top of the hill. Woods Ln is a dirt road with small rocks. It can be driven with a four-wheel drive. Half way up is a wide spot in the road where you may see my sign with an arrow. I parked there and walked the remaining couple blocks or you can drive the whole way if you want to.”

“From Hwy 101, turn west on Seabird Dr. Parcel is on the left/south side of Seabird. Look for the mailbox on the left marked 1152. The parcel is on the left, between that mailbox and a row of tall trees, close to Beachloop Dr. A pink flag appears to be close to the southeast corner. Take the aerial map.”

“From I-10 take Hwy 62, Twenty-Nine Palms Hwy, to Joshua Tree. When you reach the US Post Office on the left at the lighted intersection, there is a fenced-in parcel on the right. This parcel for sale is to the left of that fenced parcel. Take an aerial map.”

“From I-5 exit and take E 30th LCC exit. From E 30th, take the Spring Blvd exit. Drive south on Spring Blvd. Turn right on Firland Blvd. Turn left on Shasta Loop. Turn left on Spring Blvd (again). Turn left on E 43rd Ave, a dirt road. The parcel is on the right. It is between the addresses 2420 and 2620. You will see white signs posted for these addresses so parcel will be easy to find. A stake with pink ribbon near the street marks the approximate northeast corner of the parcel for sale. Parcel is not exactly rectangular and boundaries in aerial map are only approximate.”

Avoid Abbreviations

Don’t use abbreviations that buyers may be unfamiliar with such as “PIQ” (agent-speak for “parcel in question”). Abbreviations such as Rd, St, Ave, and Hwy may be OK but don’t use L for left and R for right unless you absolutely must because there’s so little space in the MLS database field. Never abbreviate street names or place names. Avoid all abbreviations if you can.

Find Directions Online

Fortunately, it is not necessary to compose your directions from scratch. Directions are available online from Google, Mapquest and Bing. Grab online directions from a reasonable starting point to the land and then edit them into a paragraph.

Here’s how I do it using Google Maps: First, I enter the starting point and the ending point. The starting point will be where I think most buyers will be coming from, e.g. “Sacramento CA” or “Medford OR”. The ending point will be the land. After Google produces directions for me, I cut and paste the directions into a word processing file. Using the tips mentioned above, I edit my word processing file into a paragraph so that it is very succinct and clear. Then I cut and paste that paragraph into the MLS and other marketing venues.

For the ending point, if the land doesn’t have an address, you could enter longitude and latitude. In lieu of that, you have two options: One option is to enter cross streets of the nearest intersection. A second option is to identify the address of a property that is near or adjacent to the one you’re selling and enter that as the ending point. The goal is to trick Google Maps into giving you directions to somewhere nearby. Then, when editing the directions that Google produces down to a paragraph, you’ll have to revise them because they are not exact directions to the land itself.

Do a Practice Drive to the Parcel Using the Directions

I write directions before I even visit the parcel for the first time. That way, I have something in my hand to test out to see if they’re clear when I go out there to photograph the land.

When you’re on the ground it is common to notice that street signs are different from the street names online. Or signs may be missing entirely. You may find that your directions are incorrect in other ways too. You might get the great idea to include things such as “Turn left on Country Ln after the sign for Serene Vineyards on the right” and the like. Based on your insight, go back and edit your directions to match what you see in the real world.

Think of writing directions as an iterative process, not a one-time thing. Even after writing the best directions I can possible write, and posting them in the MLS live to the world, I sometimes find that additional editing is needed. One time I found that buyers were confusing Fremont St with Upper Fremont St and arriving at a house with a similar address rather than the land for sale. So I edited the directions later to shout “Upper” Fremont. Or you many discover later there are two turnoffs for Huckleberry Ln that you didn’t know about and buyers are confused about which turnoff to take. Or maybe buyers are blocking the neighbor’s driveway as they park to walk the land and the neighbor doesn’t like that so you need to instruct buyers where to park in your written directions. When you get feedback, edit your directions online so that they’re clear. When you know better you do better!

What to Do When There are No Street Signs

Sometimes one of the streets on the route to your land will have an official name in Google Maps but when you get out to the rural area on your practice drive, you will see no posted sign for that street.

When writing driving directions, if the street has a proper name, use it. However, in your directions, acknowledge that there is no street sign there so that buyers driving to the land will not be confused when they get out there and see no sign posted. For example:

“Turn left on Rattlesnake Rd, a dirt road with no sign.”

You can also add distances so that buyers will know how far they must drive before turning on the unsigned road. For example:

“Turn right on Sycamore. Drive 8.2 miles on Sycamore and turn left on Rattlesnake Rd, a dirt road with no sign.”

Addresses posted on houses can also come in handy in this situation:

“Turn right on Sycamore. After passing the house at 8765 Sycamore, turn left on Rattlesnake Rd, a dirt road with no sign.”

Streets with signs are also useful even if you don’t want the buyer to turn there:

“Turn right on Sycamore. Pass the Gopher Rd intersection then turn left on the next street, Rattlesnake Rd, a dirt road with no sign.”

Remind Buyers to Take the Aerial Map

At the start of this blog post I mentioned that agents needed to provide two key things to help buyers locate land for sale: 1) Clear directions, 2) Good maps. Now that you are an expert at writing good directions buyers will flock to your land listings. But when those potential buyers get to the land, on their own, a choice they made, they will inevitably want to know where the boundaries and corners are.

That’s where the aerial map comes in. If you’re a Realtor, you will post one in the MLS and online of course. But in the directions, which is what we’re talking about now, be sure to remind buyers to take the paper aerial map with them. Why? Because there might not be any cell phone reception in that area when they get there so they may not be able to pull it up on their smart phone when they’re standing on the land. That’s why.

Final Exam for Agents

Realtors, here’s your final exam. Don’t worry it’ll be fun. It’s only one question, multiple-choice. Which of the following voice mail messages would you like to receive?

a) “Hi, it’s Friday at 4 pm and I was wondering if you could meet me out at that $50,000 parcel you’re listing 2 hours from your office and show me where it is?”

b) “Hello, I’m out here in this rural area looking for your vacant land listing and I can’t find it. I was on the paved road then I turned on the dirt road and then I curved left and then I crossed some railroad tracks but I have no idea where it is and I don’t know the name of the street I’m on. I’m leaving this message Sunday morning at 7:30 am. Can you call me back on my cell phone right now and give me directions on how to find it?”

c) “We drove by your parcel last weekend. Thank you for writing such clear directions, not all Realtors do that and my wife and I really appreciate it. Well, the land is super awesome and we want to submit an offer. Will you help us?”

As an agent, of course you prefer “c”! So, take a moment to write clear directions!

Selling land? Write to the neighbors!

December 5, 2016 by Tammy Tengs

People who already own real estate in your neighborhood don’t need as much convincing about the fabulosity of the area. After all, they already bought real estate in the same area, right? When selling land, your neighbors may be your best prospects!

How can you make them aware that your land is for sale? Maybe you have a sign on your land. The neighbors surely see the sign, don’t they? That’s what you’re assuming anyway. Plus it’s in the MLS and advertised all over the Internet. So why write letters to the neighbors too?

Six Reasons to Write to the Neighbors

Your vacant land parcel probably has other vacant land parcels near it. By definition, the owners of those vacant parcels don’t live on their land and might even live in another state. They will not see your sign. So write to them!
The neighbors who do live nearby may have glanced at your sign when it went up. But now your faded sign doesn’t even register with them anymore. To them, it’s become more debris stuck in the weeds as they rush off to take the kids to soccer practice. But if they receive personalized invitation to buy your land in the mail – now that will have impact!
Mailing a letter sends a message that you are serious about selling your land. Why? Because not every seller does it. Your neighbor will likely realize that you are sending letters to all the neighbors. That’s a good thing. It will start to dawn on them that if they don’t buy your land someone else will (!) and then they may have a McMansion blocking their view. Or they may wake up one morning and find a single-wide mobile home and bunch of barking dogs on the parcel that they’ve been thinking of as their informal side-yard all these years, yikes.
Even if the neighbor isn’t interested in purchasing your land, they may know someone who is. If they have a paper brochure they can easily hand it to a friend or relative.
A letter gives your neighbors a kind of “heads up” that they should expect to see strangers (potential buyers and their agents) out walking on your land. This way they are less likely to fret about unusual people in the neighborhood. Warning the neighbors reduces the chance that they will disturb buyers, causing buyers to feel unwelcome.
A mailing gives your broker the opportunity to indirectly market their services to the neighbor in the event the neighbor wants to sell their property too. Now wait a minute, you wonder, why the heck is this good for you, the seller? There are many reasons: a) If your parcel is landlocked (i.e., does not have road access or a legal easement) and the neighbor owns the parcel between your land and the road, it would benefit you to have your Realtor list the neighbor’s land for sale at the same time. b) Buyers might want larger acreage. By offering two parcels for sale, buyers can purchase both, increasing the odds of selling your land. c) Your neighbor may have a well while you do not. Buyers might purchase their parcel for the well and yours for the additional acreage. d) The neighbor may have a structure or fence encroaching on your land or visa versa. Sell both parcels together to the same buyer and the problem is basically solved. e) With two listings, there will be twice as much marketing for land in your neighborhood. Buyers could see an ad for the neighbor’s parcel but submit an offer on your parcel….I could go on and on with examples on how this could be in your enlightened best interest.

My Letter to the Neighbors

Dear Mary Jones,

I am writing to let you know about the availability of a parcel of land near property that you own in SomeCity, California. The parcel for sale (parcel number 1234-567-89 at 987 Main St and your property (parcel number 1234-567-90 are shown on the map in the enclosed brochure.

I find that neighboring property owners are sometimes interested in acquiring nearby land. With that in mind, I am writing to ask whether you might be interested in purchasing my client’s parcel? The asking price is only $200,000.

More information is available at www.land22.com.

I would be happy to answer any questions you might have. Thank you for considering this opportunity.

Sincerely,

Tammy Tengs, Sc.D.

Principal Broker

Land22 Real Estate

Important Features of the Letter

Keep it short. Include a longer brochure with the letter that has all the details on your land. Don’t repeat those details in the letter.
Direct the letter to each neighbor by name, not to “Dear Neighbor”.
Your neighbor may own more than one parcel of land so orient them right off the bat to which of their parcels you’re writing to them about. Include the city and state. If it’s in a well-known area or neighborhood within a larger metropolitan area, mention the local area in addition to the the city. For example, you might say that it’s in “Silver Lake, Los Angeles” instead of just “Los Angeles” in case the seller owns other parcels in the greater Los Angeles area.
It’s critical to include not only the parcel number (APN) of the property you’re selling but also the APN of the neighbor’s parcel. This way the neighbor can easily see that the APNs are very similar. This allows them to gain insight that the two parcels are near one another. For example, if you’re selling APN 1234-567-89 and the neighbor’s APN is 1234-567-90 you want the neighbor to say to herself “hey, those numbers are almost the same so that lot for sale has to be right near my land!” People are more likely to buy land that is close to the land they already own.
If the land you’re selling has a street address, include that too. If an address is unavailable, include just the street name. If the parcel is not on a legal street but it is near a legal street say “off <street name>” instead of “on <street name>”. Again, your goal is for the neighbor to immediately realize “gee, that’s (just around the corner from) the street my property is on.”
The letter must be well written with no typos. Use the spell- and grammar-check features in your word processing software.
Use the mail merge feature in your word processing software so that you don’t have to draft a separate original letter for each neighbor. Create a little data file of the names, addresses, and parcel numbers and merge them into a single form letter so that the letter appears customized for each recipient. I enter my neighbor-addresses into my Filemaker Pro database and then I export them into a file that I use for mail merge into a Microsoft Word letter.

Important Features of the Envelope

Envelopes that appear to be junk mail will end up in the garbage. Direct marketing researchers actually study the features of envelopes that increase response rates. Based on what I have read about direct mail research, and my own experience, here are my tips for your envelope:

Use colorful stamps. Do not use the standard flag stamps and never meter the envelopes. Any crazy stamp will do. The less staid it is the more likely your letter will look personal and the more likely the recipient will open it. Remember, you’re not trying to look professional here – you’re trying to get your letter opened.
The return address should be the Realtor’s first and last name and mailing address. Do not include the real estate company name or the neighbor might toss it without even opening it thinking that it is just another general solicitation from a Realtor. (The letter inside should be on company letterhead however.)
Do not use address labels or see-through window envelopes. There is research showing that if you hand write the address on the envelope the recipient is more likely to open it and not discard it as junk mail. If the mailing is small, and if you have time, consider handwriting addresses on each envelope. (I don’t hand-write because I don’t have time – I feed envelopes through the printer for addressing but if you do you might improve your response rate.) The goal is clear though: it to should look like personal correspondence not a mass mailing. This way the neighbor is more likely to open the letter.
Use the neighbor’s actual name whenever possible. Try not to use impersonal entity names. For example if the property is officially owned by the “Mary Jones Separate Property Trust 1998”, address the envelope (and direct the letter) to just “Mary Jones”. If it is owned by “Bob Anderson Construction Inc.”, address the envelope to “Bob Anderson”.
Omit Mr., Ms. or Mrs. The reason for this advice is that title records do not include gender and you don’t want to get it wrong. A Mr. named Leslie will almost certainly be offended if you mess up and call him Ms. Also a Ms. might be unhappy to be called Mrs. and a Mrs. might be miffed to be called Ms. So just omit this stuff entirely. Start your letter with “Dear Leslie Thompson” not “Dear Mr. Leslie Thompson” or “Dear Mary Jones” not “Dear Ms. Mary Jones.“

Single Most Important Feature of the Brochure

The brochure should include things like the price, size of the parcel, zoning, availability of utilities, photos, contact information for the Realtor, etc. Here I will mention only the single most critical feature of the brochure for the purpose of writing to the neighbors: You should add to the brochure a map where both the property for sale and the neighbor’s property are highlighted.

I usually do this in color on a black and white plat map but you could do it on another type of map such as an aerial map. The purpose of this is to show the neighbor where their property is located relative to the land for sale. For example, if their property is adjacent to the one you’re selling it’s especially important that they see clearly that the borders of the two properties touch. Use colored highlighting to accomplish this.

In theory you could do the highlighting neatly on the computer but I do it by hand with a colored highlighter pen. The rest of the brochure is computer generated so this hand-drawn touch draws attention. I highlight the parcel for sale as well as the neighbor’s parcel in two different colors. Be sure to write a note such as “your adjacent property” or “your land across the street” and draw an arrow pointing to the neighbor’s real estate. It is important to include this note because you don’t want the neighbor to get alarmed thinking that you’re mistakenly trying to sell their parcel.

Here is an example. The property for sale is highlighted in orange and the neighbor’s property is highlighted in blue:

You might wonder: Why am I showing the neighbors where their own land is located? Don’t the neighbors already know? No, many do not! And even if they do, most could not locate it on a plat map. They still need to be shown where their land is relative to the land you’re selling. Plus you’re trying to get them to think visually “hey, the acreage our house sits on could be twice as big if we only bought that land!” Or “Gosh, that would be a sweet spot for Grandma’s doublewide, I can see it’s right near our house!” The parcel number (APN) is helpful but not sufficient. So pull out that colored highlighter!

Where Do You Get The Mailing Addresses?

If your land is listed for sale with a Realtor, your agent can easily access the names and addresses of your neighbors from an online title records database. One such database is Realist. Realist is integrated into California MLS systems so available to most California Realtors. Since sellers cannot log into the full MLS, Realist is not available directly to sellers. Realtors in other states may also have access to Realist or something similar or can get addresses from title companies or other online sources.

One way an agent can locate the names and addresses in Realist is to use the parcel number (APN). For example, if your parcel number is APN 1234-567-89 and the Realtor wants to locate a number of parcels near by, she can search on just APN 1234-567 (omitting the -89 at the end). This will generate a list of owners with APNs 1234-567-01, 1234-567-02, etc.

If the parcel you’re selling is located at the corner of a plat map you may wish to search for neighbors on adjacent plat map(s) too. The way I do that is to poke around using the aerial map feature in Realist. I locate the parcel I’m selling on the Realist map and then click on the map depiction of adjacent and nearby parcels to see who owns them, one by one.

Then I enter each address into a database manually: Name, mailing address, parcel number (APN). This takes about 30 minutes. For all of you computer aficionados or millennials, wondering why I do this manually, it’s because there is no simple way I could translate my thought process on neighbor selection criteria to create data export rules. It varies by parcel and it’s an art. I could probably automate the process, cast a wide net, and blast out a huge number of letters to everyone within a mile or something. But then I’d be spamming a bunch of people who would have no interest in this parcel and I don’t want to do that. It’s not nice. Better to be more selective.

Which Neighbors Should You Write To?

The number of neighbors that your broker should write to depends on the circumstances. Here are some rules of thumb:

Always send a mailing to every adjacent property owner.
Send a mailing to the property owner(s) across the street.
Mail to any property owner who would be disadvantaged for any reason by someone building on this parcel, e.g., because their view would be obstructed. These neighbors may be motivated to purchase.
Send a mailing to “like” property owners on the same or adjacent plat map. For example, I am currently listing a commercial-zoned parcel that is near other commercial lots but also near residential and multi-family property. I reasoned that the commercial property neighbors may be investors interested in expanding their commercial holdings (they are “like” neighbors) but the single-family homeowners may not be so interested so I skipped them.
Don’t hesitate to write to neighbors some distance away if you think they may be buyers. After all, it’s only costing you a postage stamp and the time to enter one more name into your data file. For example, if you’re selling agricultural acreage, it doesn’t hurt to write to other farm owners a mile away.
Skip owners who are not going to buy your land. An example would be a bank. The reason a bank owns a parcel of land in your neighborhood is because they foreclosed on the previous owner. They do not want more land. They want less land.
I often send mailings to 50-100% the property owners on the same plat map and several who are on the adjacent plat map. I write to 2-25 neighbors per property, depending on the circumstances. Sometimes I will do this in two stages: I will write to a small handful of the closest neighbors and then, if I don’t get any response from them, I will do a second mailing, enlarge the pool, and write to those farther away.
After the first mailing, if the seller later drops the price, I will send another mailing to the same neighbors. This time I only send the brochure with the new price clearly shown. I do not include a letter and do not repeat the highlighting of the two parcels. The purpose of this second mailing just to get the new lower price in front of the neighbor.

Examples of Success in Writing to Neighbors

Example 1: A couple years ago I was listing a Gold Country parcel in Northern California. I wrote to nine neighbors. The seller lived in the state of Nevada and was not in communication with his California neighbors. Two neighbors who received my letter called me to express interest. One neighbor submitted a full price cash offer. The seller accepted it. Afterwards, the second neighbor’s daughter asked to submit an offer but the parcel was already in escrow.

Example 2: Title records revealed that only two landowners dominated ownership of all the lots in the immediate area of a Central California lot that I was listing. Since there were only two neighbors I sent only two letters. Of the two neighbors, it was the landowner who owned the fewest parcels who called to submit an offer. The seller accepted it. The buyer lived several hundred miles away. I had advertised the land widely all over the Internet. However, in the end it was the money I spent money on two postage stamps the caused the land to sell.

Example 3: When I told the seller of this Riverside County parcel that one of my common sales practices was to write letters to neighbors inviting them to buy the land, my client seemed a little alarmed. She agreed that I could write to the neighbors but instructed me NOT to write to a particular neighbor. I didn’t ask why but I said OK. I sent out the first mailing. Unfortunately, none of the neighbors responded. Later the seller lowered the price. As I was preparing a second mailing, the seller told me I could now write to the excluded neighbor, so I did. The originally excluded neighbor contacted me and asked to buy the land. It turns out she was the seller’s estranged sister! The sister wanted to fold the acreage back to the “family farm” that she had inherited so that her parent’s farm would be intact once more. I assisted the sister with a full price cash offer. By close of escrow, the two sisters were on cordial speaking terms.

Example 4: I was listing a parcel in a fancy gated community in Southern California. I wrote to 9 neighbors. Some of the neighbors called me to let me know that they did not like “strangers” (buyers and agents) coming through their community gate to view the land for sale. (Sigh, oh well…) The owner who lived adjacent to the land I was selling had a cool log home in a private location at the end of a road. He was tired of all the people coming down “his” road to look at the land for sale. So when he received my letter, my e-mail address was conveniently at his fingertips. He immediately sat down at his computer, negotiated a price by e-mail, submitted an offer via electronic signature in DocuSign, and closed escrow 30 days later. The seller was happy and the buyer was pleased to have no more “strangers” coming down “his” road.

Conclusion

As you can see, writing to the neighbors works! Try it. When selling land, encourage your Realtor to write to the neighbors!